Nissan has performed exceptionally well in the J.D. Power 2021 Initial Quality Study, bolstered by its top industry-performing Nissan Maxima sedan. Other models such as the Altima, Murano, Sentra, Versa, and TITAN also propelled the automaker’s improvement in this year’s study. The brand earned fourth place among mass-market brands and bested the industry average by 12 points. A Gold Plant Quality Award was presented to the automaker’s Smyrna, Tennessee Assembly plant, which manufactures the Murano lineup.
The J.D. Power IQS ranks vehicles and automakers by the number of problems per 100 vehicles reported in the first 90 days of ownership. The lower the score, the higher quality you can expect from a specific vehicle.
“Delivering top quality for our customers has been a key element in the total brand transformation we call Nissan NEXT,” said Mike Colleran, senior vice president, Nissan U.S. Marketing and Sales. “This performance is possible by a united design, engineering and manufacturing team focused on making the best vehicles for our customers.”
Segment winners included the Nissan Altima, Maxima, and Murano. Ranking in the top three of their segments were the TITAN, Sentra, and Versa. The Maxima not only won its segment, it also received the lowest overall problem level in all vehicle segments.
Get a closer look at the Nissan lineup at Galesburg Nissan in Galesburg, Illinois.